Clinical Kaizen Aphorisms
Ward C Protocol Index. The form remained intact. The situation did not.
Incidents become named, corrected, and ritualized until the hospital remembers its own mistakes. Relief remained outside scope.
Continuous improvement is simply continuous awareness of failure.
The leanest process is the one that no longer exists.
We optimize the error so it runs more efficiently.
The human is the waste that Kaizen cannot eliminate.
Perfect efficiency is achieved only when the system is turned off.