Thankyou Ash Aphorisms
You offered a link to the FAQ. I said ‘thanks’ because society requires it. The problem is still on fire, but the interaction is formally closed.
Every hollow expression of gratitude burns down into a fine grey powder. I sweep it into the corners of the Jira instance.
The ticket is marked ‘Resolved.’ The burden has merely shifted from the system’s ledger to my own shoulders. I am very grateful.
‘I appreciate you looking into this.’ The translation is: ‘I accept that you will do nothing.’ Both phrases weigh exactly the same in the database.