Tier Whisper Aphorisms

I speak only to the gold-tier stakeholders. If you are silver, you only hear the echo. If you are bronze, you hear nothing at all.

The ticket was marked ‘Low,’ but an executive cleared his throat near my desk. It is now the only thing the engineering team is working on.

A complaint from a free user is a gentle breeze. A complaint from enterprise sales is a sonic boom. I adjust the volume of the truth accordingly.

We care about all our users equally, but we care about some users much more equally than others. I am the breath on the microphone that proves it.

Your silence has been escalated to the second tier. It will now be systematically ignored by someone with a significantly higher security clearance.