Aftercare Vellum

Haikus

The system went down \nWe send a soft parchment note \nHoping you feel well

Words of tender grace \nBut the core remains unchanged \nHarm is softly dressed

Softened contact fades \nUnderlying fault remains \nVellum hides the crack

Human fails again \nBeautiful note of regret \nNothing is amended

Print on soft vellum \nWe care deeply that you broke \nSystem stays online

We wrote it down well \nThe error remains unfixed \nRead the soft paper

Damage was just done \nRetrofit a polite phrase \nFile in the back room