Metrics of Care

Haikus

Count the tears we cry
Put them in a bar chart now
Management is pleased

Care is just a score
Calculated by machine
To prove we are loved

Numbers cannot hug
But they can pretend to care
If the math is right

Metrics hide the truth
Of the sorrow in the room
Graphs are always clean

We are quantified
In our deepest moments of
Desperation now

Compassion is tracked
Like a widget on a line
Sold for corporate gain

If the score is high
Then the system must be good
Do not ask the staff

Every smile is logged
Every sigh is turned to points
Nothing is for free

The dashboard of care
Is an instrument of pain
Sharpened to a point

Measure how we bleed
Call it a success today
Print the final chart